Quality Standards

BS EN 12522, BS EN 14873 and BS EN 15696 are European Standards that have been adopted as British Standards. BS EN 12522 is aimed at furniture removals for private individuals, BS EN 14873 is aimed at storage of furniture and personal effects for private individuals and BS EN 15696 is aimed at self storage.

If you choose a company which has gained these qualifications, you can be assured that they will have demonstrated their ability to meet their stringent requirements on a daily basis.

The Benefits

Rigorous standards exist to benefit you the customer:

  • Certified companies are assessed annually.
  • Set procedures are in place covering:
    • management responsibility
    • equipment
    • personnel
    • training
    • moving procedure
    • subcontracting
    • document control
    • - in fact, every part of your move
  • There are minimum requirements for vehicle equipment, and packing materials.
  • You will receive full information about your move at every stage.

You can be secure in the knowledge that your Quality Service Standards Ltd. assessed remover will carry out the service you expect.

Quality Service Standards Ltd.

QSS was founded to provide a service for removal companies seeking to take advantage of assessment and certification to BS EN 12522 and has now expanded its services into, among other things, assessment and certification to BS EN 14873 and BS EN 15696.

The standards are administered by the British Standards Institute. QSS is certified as an assessor by BSI and can enforce compliance by certified companies.

QSS has demonstrated its competence, impartiality and performance capability by gaining accreditation by the United Kingdom Accreditation Service. UKAS is the sole national accreditation body recognised by government to assess, against internationally agreed standards, organisations that provide certification, testing, inspection and calibration services.

Kitemark - Domestic Removals

W. Southerington & Ltd. holds Kitemark Licence Number KM 97455 in respect of Furniture Removal Activities for Private Individuals. For more information, please see the following website: BSI - Kitemark for Services - Furniture Removal Services.