British Association of Removers Membership

W. Southerington & Sons Ltd. is a member of the British Association of Removers (Membership Number S045).

The British Association of Removers is the largest established & most recognised Trade Association for the removals industry in the United Kingdom. It was formed in 1900 and today represents leading removals and storage companies throughout Great Britain and the rest of Europe. Members are inspected to ensure that they are operationally and financially sound and must also follow good practice guidelines, which include:

  • The use of approved contract conditions
  • A BAR conciliation service in the event of a dispute
  • An independent arbitration service
  • Making a domestic emergency guarantee available to customers
  • The use of packing cartons capable of being recycled
  • Observing the BAR Code of Practice

BAR maintain a strict policy of quality membership amongst its members engaged in domestic, international, office, and commercial removals and storage.

They demand a high level of performance from all members offering removal services and monitor this on a continuous basis.

BAR also operates training programs, marketing, research and the development of packing materials.

The sign of a BAR badge indicates commitment to customer service.

The BAR Code of Practice

W. Southerington & Sons Ltd. are supporters of The British Association of Removers' Consumer Code of Practice.

The British Association of Removers Code of Practice is the only code in the moving industry that's approved and monitored by the Trading Standards Institute under its Consumer Codes Approval Scheme.

All BAR members abide by the Code that dictates the standard of service you will receive, the quality of the materials used, the standards of vehicles and warehouses, staff training requirements and what will happen if something goes wrong. Most importantly the Code requires BAR moving companies to deal with you in a courteous and sympathetic way at all times.

This Consumer Code of Practice has been developed to provide our customers with the highest standards of removal services, and is drawn up in conjunction with:

  • The Trading Standards Institute
  • The Consumers' Association
  • Local Authorities Co-ordinators of Regulatory Services

We promise:

  • Clear and Honest Advertising
  • Free Advice and Information
  • Fixed Price Written Quotations
  • Clear Description of Services
  • Pre-payment Protection
  • Free Conciliation
  • Low Cost Arbitration
  • Satisfaction monitoring

If you're moving look for the badge!